News
| Now you see us, now you don’t | 15-11-06 |
No, we haven’t lost the plot! Some people, since hearing that we have closed our Victoria office, thought it was quite usual that we saw this development as a laughing matter.
The fact is we are laughing! We didn’t close the office because we don't want to be in Victoria, we closed because our distributors are so good we had absolutely no need to operate a dedicated office in that State!
So, we’re that mad after all. It is just another of a growing list of sites where our new distributor network is having the desired market penetration.
Among the Victoria based companies we have to thank for this are Blackwoods, HIS Hose, Ballarat Industrial, Transpower and Reece Industrial.
They have developed such exceptional market coverage that we have been able to redeploy the resources we previously had in Victoria back into the head office in Sydney to manage the distribution of off-the-shelf product.
This mirrors activity in the South Island of New Zealand where we were also able to cease operating a dedicated Eximo office because the results through our distributor network there continue to be excellent.
This new arrangement in Victoria has particularly helped our company to increase stock lines and their availability much closer to the point of use.
All these companies are doing a great job at distributing our products and most are stocking significant amounts of product lines so the end user is only a phone call away from picking up the gear.
And it is simple and very fast for customers to find which branch is closest to it simply by checking the Eximo website www.eximo.com.au because all the branches are listed online.
The closure of the Victoria office has also allowed our head office in Sydney to put more salespeople on the phones so that all incoming calls are answered far more quickly.
We have also ramped up the stockholding here in Sydney so any request for off-the-shelf product can be dispatched more quickly from the Sydney office than it would have been from our former Melbourne branch.